Frequently Asked Questions
Q. Where do I pick up the hire vehicle from?
A. The vehicle can be picked up from, Karratha, Port Hedland, Newman, Onslow and returned to same depot. For an extra fee Northfleet can arrange the drop off and pick up of the vehicle to a client’s preferred location.
Q. How is the vehicle serviced when it’s on long term hire?
A. On long term hires, the customer may arrange the scheduled servicing at any of our depots and for remote locations we can arrange for servicing to be onsite.
Q. What does ‘wet hire’ mean?
A. Wet hire is bus hire including driver and fuel. The customer has no obligations other than being on time to the pre-arranged pick up point. Northfleet covers all aspects of the charter for a wet hire, except choosing the destination.
Q. What does ‘dry hire’ mean?
A. Dry hire is like hiring a car. The customer hires the vehicle only and is responsible for driving the vehicle as well as the costs of fuel, oil and any damage that occurs. The proposed driver is responsible for ensuring they are appropriately licensed.
Q. Who are some of our current and past clients?
A. Clients include Monadelphous, Woodside, Rio Tinto, Decmil, Pilbara Iron, Dampier Salt, BHP Billiton, Department of Transport, Sons of Gwalia, BGC, Barclay Mowlem, Burrup, Chicago Bridge International, John Holland, MPDJV, Department of Main Roads, Brambles, Coates Hire, Newcrest Mining, Kentz, Skilled Engineering and Downer EDI.
Importantly, we also provide transport for local organisations including sports teams, school excursions, Indigenous groups, social clubs and private functions.
Q. What do ‘mob’ and ‘demob’ mean?
A. Mob (mobilisation) is the charge invoiced to the customer when the customer has the vehicle delivered by Northfleet to their preferred location rather than pick it up from the depot. Demob (demobilisation) is the same charge but at the end of the hire when the vehicle is being returned. The cost varies depending on the distance, time taken, etc.
Q. What are Northfleets Terms and Conditions?
A. Please click on the links Below.
If you have any queries regarding the terms and conditions please do not hesitate to contact our Business Development Manager, Ross O’Donovan on 0419 362 070